Privacy Policy

Revised on April 1, 2023
Sanyei Corporation
President & COO Masaki Mizukoshi

SANYEI recognizes the importance of protecting customers’ and other individuals’ personal information, and it protects personal information in accordance with the following policy.

  • 1.Acquisition of personal information
    SANYEI acquires personal information in a lawful and fair manner.
  • 2.Purposes of use of personal information
    SANYEI uses personal information obtained for the purposes set forth below.
    1. (ⅰ)Provision of products and services
    2. (ⅱ)Information on products, services, and campaigns, and response to inquiries, etc.
    3. (ⅲ)After-sales service for products and services
    4. (ⅳ)Notification of changes in the terms and conditions of products and services
    5. (ⅴ)Improvement of products and services, development of new services, etc.
    6. (ⅵ)Preparation of statistical data on products and services
    7. (ⅶ)Inquiries and/or confirmations from SANYEI and collection of opinions for the purpose of improving products and services
    8. (ⅷ)Any other purposes specified in the various services provided by SANYEI
  • 3.Joint use of personal information
    SANYEI jointly uses personal information as follows.
    • (1)Categories of personal information subject to joint use
      (ⅰ)Full name
      (ⅲ)Telephone number
      (ⅳ)Email address
      (ⅴ)Shipping address information
      (ⅵ)History of purchase activity/ service usage
    • (2)Scope of joint users
      SANYEI group companies in Japan
    • (3)Purpose of use of joint users
      Information on products and services of SANYEI group companies
    • (4)Person responsible for management of personal information
      Sanyei Corporation
  • 4.Provision of personal information to third parties
    SANYEI does not provide personal information to third parties without obtaining the prior consent of the individual concerned, except as stipulated by laws and regulations.
  • 5.Management of personal information
    SANYEI maintains the accuracy of personal information and ensures secure management of the information.
    SANYEI takes appropriate information security measures against unauthorized access, computer viruses, etc. in order to prevent the loss, destruction, alteration, leakage, etc. of personal information.
    SANYEI takes appropriate measures to prevent information leaks or other incidents caused by employees or other persons who take personal information out of the office or transmit it externally.
  • 6.Organization and structure
    SANYEI takes sufficient security measures including the establishment of handling rules and implementation structures for the prevention of leaks, loss, or damage of personal data managed by the company as well as other measures for the secure management of personal data. SANYEI also takes appropriate measures to keep personal data accurate and up-to-date as required for achieving the purpose of use.
  • 7.Disclosure, correction, and suspension of use of personal information
    SANYEI acknowledges that individuals have the right to demand the disclosure, correction or suspension of use of their own personal data, and SANYEI will respond promptly if any such requests are made.
    To make such a request, please contact the inquiry desk indicated at the end of this Privacy Policy.
    If you wish to request disclosure, etc. through electromagnetic procedures, please state to that effect. We will aim to accommodate your request in principle.
  • 8.About cookies and web beacons
    SANYEI uses cookies and web beacons on the websites which we operate to provide better service to our users. This does not allow us to collect personally identifiable information and will not identify your personal information.
    Users can usually disable cookies through browser settings.
    However, if cookies are disabled, users may not be able to use some parts of the websites.
  • 9.Revision
    SANYEI complies with all applicable laws and regulations regarding personal information owned by the Company, and we review and improve the measures taken in this Privacy Policy as appropriate.
    Please note that this Privacy Policy is subject to change without prior notice. In case of any changes, SANYEI will inform users via the Company's official website.

Please contact the address below if you have any opinions or questions regarding the handling of personal information.

Inquiry desk:
Sanyei Corporation Information Management Committee 4-1-2 Kotobuki, Taito-ku, Tokyo 111-8682 Japan

  • *Please clearly state your name, address, telephone number and email address (we may respond by telephone or email in some cases).
  • *In order to confirm your identity, please enclose a copy of an identifying document (driver's license, health insurance card, or passport) which states your name and address.

Click here to view the Privacy Policy prior to March 31, 2023.

Basic Policy for Handling of Specific Personal Information


SANYEI stipulates the basic policy followed as an organization in order to ensure the appropriate handling of specific personal information, etc.

  • 1.Name of the business entity
    Sanyei Corporation
  • 2.Compliance with related laws, regulations, guidelines, etc.
    SANYEI appropriately handles specific personal information in compliance with the Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure, the Act on the Protection of Personal Information, and the Guidelines for Proper Handling of Specific Personal Information (for Private Entities).
  • 3.Matters concerning safe management measures
    In terms of safe management measures for specific personal information, SANYEI safely manages specific personal information by conducting related administrative processing using work flows for handling specific personal information based on the Specific Personal Information Handling Regulations.
  • 4.Contact point for inquiries
    Please contact the following contact point if you have any questions or complaints regarding the handling of specific personal information at SANYEI.

Company name: Sanyei Corporation
Contact point: General Affairs Department
Telephone number: +81-(0)3-3847-3500

Established on September 1, 2015

Tracking user behavior of the website

Google Analytics is used for Sanyei Corporation's official website in order to provide better service and improve quality.
Google Analytics uses cookies to track user behavior of the website.

The information collected is as stipulated in the Google Privacy Policy and the Google Analytics Terms of Service, and it does not contain information that can be used to identify individuals.

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